The Cool Mission and Philosophy
- To provide our clients a full range of the highest quality insurance products and services.
- To protect the assets of our clients by addressing complex insurance needs through the development of innovative, customized insurance programs – allowing them to experience “insurance made simple”.
- To maintain a highly professional, highly motivated staff that is committed to serving the needs of the clients of the firm.
- To provide the necessary training, support and motivation to allow every employee to develop to his or her maximum potential.
- To represent premier insurance companies that are financially stable and committed to providing the highest quality products and services at competitive prices.
- To establish ourselves as the outstanding insurance agent or broker in the communities we serve and encourage our employees to actively support those communities.
- To maintain private ownership and achieve reasonable levels of return to the shareholders of the firm while seeking to achieve controlled steady growth in order to accomplish the overall mission of the firm.